Patient experience

“Patients are becoming more involved with their own recovery and rehabilitation planning. We are all encouraged to promote and bring forward our own motivational ideas.”

A patient, St Andrew’s Essex

At St Andrew's we want our patients to have the best possible experience. We value and respect patients as individuals, so make sure we listen, learn and act on their feedback and use this to improve and help our patients achieve their goals.

We are positive about the contribution that patients can make to improve our services. Our philosophy is partnership in all areas of their own care and also in life in general at St Andrew's. 

Our vision is to ensure that patients are the heart of everything we do. You can find out more about living at St Andrew's on these pages, and download handbooks explaining what it's like to be a patient in our different services.

Find out more about patients, carers and families